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What is the first step in the receiving process?

  1. Send items to storage.

  2. Compare the purchase order and invoice.

  3. Reject the items.

  4. Inspect items against the invoice.

The correct answer is: Compare the purchase order and invoice.

The first step in the receiving process is to compare the purchase order and invoice. This step is critical because it ensures that the items delivered match what was ordered and what is being billed. By verifying the details on the purchase order against the invoice, discrepancies can be identified before taking further actions. This initial comparison allows for the detection of errors such as incorrect quantities, wrong items, or pricing issues that could lead to future conflicts with suppliers. Establishing this accuracy at the outset helps maintain the integrity of inventory management and financial accounts. Once this comparison verifies that the delivery is accurate, the next steps, such as inspecting the items and sending them to storage, can appropriately follow.