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In the FOCUS-PDCA performance improvement model, what does the O stand for?

  1. Identify a process to improve

  2. Develop a team

  3. Explain the current process

  4. Recognize sources of variation

The correct answer is: Develop a team

In the FOCUS-PDCA performance improvement model, the "O" stands for "Organize a team." This component emphasizes the importance of assembling a diverse group of individuals who can contribute various perspectives and expertise to the improvement process. Having a well-organized team is crucial because it ensures collaboration and shared responsibility for addressing the identified issues within a process. A well-structured team brings together stakeholders who understand different facets of the process being improved and can actively engage in discussion, brainstorming, and decision-making. This collaborative approach is vital for developing a comprehensive understanding of the problem at hand and for crafting effective strategies that will ultimately lead to successful improvement outcomes. While other answer options all hold relevance in the improvement process, they do not represent the specific focus of the "O" in the FOCUS-PDCA model.